How can I buy tickets?
You have several options:
- Become a season ticket holder! There are many season ticket packages to suit your needs. Click here for more information on purchasing a season package.
- Purchase individual show tickets through Ticketmaster by phone at (520) 321-1000 or online at www.ticketmaster.com.
- Purchase individual show tickets in person at the TCC Ticket Office during regular business hours. The TCC Ticket Office is open Monday-Friday, 10 a.m.-6 p.m. and Saturday, 10 a.m.-4 p.m.
I have never been to the Tucson Music Hall. Can you describe the layout of the seating sections?
The Music Hall seats just over 2,200 people in a continental seating arrangement (straight rows of seating, with no center aisles). The seating sections include the orchestra (floor level, rows A-Z and AA-EE) and balcony (rows A-T). View the Tucson Music Hall seating chart.
Can audiences of all ages attend shows at Broadway in Tucson shows?
We strive to make Broadway performances available to audiences of all ages. We are always sure to note if a performance contains mature subject matter, but leave the ultimate discretion up to the parent or guardian. Please also keep in mind that every person needs a ticket, regardless of age.
Are booster seats available?
The TCC does offer a limited number of booster seats at the Tucson Music Hall. Simply ask an usher or ticket taker for a booster seat once you are inside the theatre. Booster seats are distributed on a first-come, first-served basis and quantities are limited.
How early can I pick up tickets that are held at Will Call and where is that located?
Tickets held at Will Call are available during regular business hours at the main TCC Ticket Office, 260 S. Church Ave. It is open Monday-Friday, 10 a.m.-6 p.m. and Saturday 10 a.m. - 4 p.m.
The Box Office at the Tucson Music Hall opens two hours before every Broadway in Tucson performance. You will need to show a photo ID to pick up your tickets.
Are there discounts for students?
We are happy to offer a 50% student discount for most weeknight performances to all full-time students (elementary school through college). Some restrictions apply and discounts are not available for all shows.
Are there discounts for seniors/military?
Yes, we are pleased to offer $5 off regular-priced tickets for seniors and members of the military (active and retired) for most performances. Valid ID is required when purchasing these discounted tickets.
Are there discounts for groups?
Yes! We offer discounts for any group of 10 or more (15+ for MAMMA MIA!) Remember to include family, friends, business colleagues, religious and community groups. We also offer discounts to groups of students. For more information on discounted group tickets, click here.
What are the provisions for patrons with special seating needs?
We have wheelchair and companion seating available for every performance and a special ASL section for those performances where interpretation is available.
Tickets in either one of these accessible sections can be purchased directly through the TCC Box Office, either in person at 260 S. Church Ave. or by phone at (520) 791-4101.
What are the provisions for hearing-impaired patrons?
For our patrons with a hearing impairment, the TCC offers an Assisted Listening Device (ALD) for rent in the lobby before the performance. This system uses headphone technology to clarify and strengthen the sound system in the theatre. You will be required to leave a photo ID to rent the ALD device. There is no charge for the rental however quantities are limited, and the devices are distributed on a first-come, first-served basis.
Can my tickets be exchanged for another date or for a refund?
Exchanging tickets is a privilege that is reserved only for season ticket holders. We cannot issue refunds for any other type of ticket.
If you are a season ticket holder and would like to exchange your tickets, click here.
What if I can't make it to the show after all or have an extra ticket?
Invite a friend or neighbor! Once tickets have been purchased, we are unable to offer refunds.
What if I lose my tickets?
If you are a season subscriber, we may be able to locate your seat assignment and accommodate you. In other cases, this may not be possible. Be sure to keep your tickets in a safe place as soon as your purchase them.
Where can I park?
There is plentiful parking around the Convention Center. There are two lots adjacent to the Music Hall, one to the east off Church Avenue and one to the west off Granada Avenue. Parking in these lots is $5 per car. View a map of all TCC parking lots.
In addition, there are several parking garages and metered street-parking areas in downtown Tucson.
We will be arriving at the Music Hall via bus/van/motorcoach. Where can we unload and park?
Bus drop-offs can be done either east of the Music Hall on Church Avenue or west of the Music Hall on Granada. Bus parking is available in Lots A, B, E and F. Bus or van drivers can contact Bill Ricketts, parking supervisor at the Convention Center, by phone at (520) 791-4101, ext. 111, for more information.
For maps of parking lots at the TCC, click here.
When does the theatre open?
The lobby opens approximately one hour before each performance and the doors to the seating area open about 30 minutes before the performance.
Where can I go to eat before or after the show?
Downtown Tucson has many great options for dining both pre- and post-show. Click here for a listing of our restaurant partners in the area.
The Tucson Music Hall also sells food and drink items on the patio and in the lobby of the Music Hall before the performance and during intermissions. Any items purchased at the theatre may be taken into the seating section.
Is photography permitted in the theatre?
No. For all performances, the use of photography, video recording, camera phone recording and sound recording is prohibited.
Are mobile phones and beepers permitted in the theatre?
Mobile phones and beepers are allowed in the theatre, but please turn them to silent before the beginning of the performance. This is out of consideration for your fellow audience members and our actors.
Is smoking permitted in the theatre?
Smoking is not permitted the theatre.
May I bring refreshments into the theatre?
Refreshments purchased at the Tucson Music Hall may be enjoyed inside the theatre.
Is there elevator service in the theatre?
An elevator at the North End of the lobby provides access to the balcony section.
I lost something at the show. Is there a Lost and Found department?
You may contact the Tucson Convention Center at (520) 791-4101 and ask to be transferred to Lost and Found.
What should I wear to the performance?
Tucson is a casual town and theatre apparel ranges from very casual to very dressy. Come in whatever makes you comfortable and have fun!
How early should I arrive if I have my tickets in hand already?
Generally we suggest arriving at the theatre 30 minutes before the show. This will give you enough time to find parking, purchase food, drinks or merchandise in the lobby, settle in your seat and read your Playbill.
What if I arrive late for a show?
If you are late, you will be seated at the discretion of the House Manager. Sometimes this means you will have to wait for a break in song or action to be seated. As a courtesy to other patrons and performers, we ask that you arrive at least 30 minutes prior to the beginning of the performance.
How long does the performance last?
Performance running times can be found on each show information page on the website. Most shows are over two hours long, many times with a 20-minute intermission.
How can I be added to the mailing list or request a brochure?
Click here to sign up for E-lerts through Ticketmaster to receive e-mail updates on all of our shows and special events.
You may also to request to be added to our postal mailing list and receive a copy of our season brochure. |
